Services
Britlon Consultancy Ltd is the delivery vehicle for Feroz Khan's practice: 20+ years of transformation across global banking and high-growth SaaS. Each service is offered standalone or in sequence.
01
Senior counsel on strategy, target operating model and the technology roadmap — aligned to business objectives, customer experience and what the organisation can actually absorb.
02
Requirements, process and data analysis done properly — so change is specified once, governed cleanly and tested against evidence rather than opinion.
03
Mobilising and leading large-scale, multi-workstream programmes across hybrid Agile and Waterfall environments, from business case to measurable benefit.
04
Operational excellence in complex, regulated and high-volume environments — reducing cost and friction while protecting service, control and conduct obligations.
05
Designing, scaling and running delivery centres and Centres of Excellence using Build-Operate-Transfer models — or simply taking on a discrete offshore workstream on your behalf, held to a single standard.
06
Acting as your front face in new markets — representing your business to prospective clients, running the meetings and shaping credible propositions in enterprise and regulated environments.
07
Independent challenge on scope, risk, delivery confidence and benefits realisation for in-flight programmes — with the executive reporting to match.
08
Applying AI and automation to remove friction from operations and to build digital products — informed directly by the Extolix Build AI lab.
How we engage
2–4 weeks
A fast, evidence-led read on the issue with a clear recommendation on whether and how to act.
3–12 months
Senior transformation, PMO or operations leadership embedded in your organisation via Britlon.
Monthly
Standing senior counsel for a CEO, owner or board through a period of change.